What to do when disaster strikes your data

What would you do today if you lost all your client files?

A couple of years back we had a client who almost lost over 200,000 client files due to a backup disk corruption that went unnoticed by his IT people.

We worked around the clock to recover his files and save his business.

He was lucky. However, it was very costly.

Dedicating your business to being a paperless office is a smart choice. You save time, money and headaches. You are protecting your valuable data and files from flood, fire, staff error and theft.

However, you also need to be smart and sensible about your backup and disaster protocols. This not an area to try to save money, as that mindset will always cost you more in the long term.

How to be prepared!

Your approach to Disaster Recovery needs to be is about WHEN it happens, not IF it happens.
In honour of future cost prevention here’s our Disaster Recovery tips on what to do to avoid data disaster happening to you.

What is a Disaster Recovery Plan?

A Disaster Recovery Plan is a documented and tested process or set of procedures to recover and protect your small business IT infrastructure in the event of a disaster.

Choosing the best Disaster Recovery Plan

9 Key Questions to ask that will support you putting together your plan:

  • What are the key software programs my business uses to operate?
  • Who are my key contacts? g. IT company, Software Vendors
  • What happens when my server fails, is stolen, my premises burns down, or there is a flood?
  • How long can my business be without it’s data?
  • What is the cost, of being without my data?
  • What are my compliance obligations?
  • What is my data recovery strategy?
  • What is the lag time? i.e. How long will it take to get our services back to normal?
  • What intervals do I need to do data backups? Hourly, Daily, Weekly?

Once you have your plan in place you need to implement it.

Answering these questions will narrow down your options and each option will have its pros and cons. Then it’s your task to assess your risk and your comfort levels along with the upfront or monthly investment required for each option.

Schedule your Data Recovery Fire Drills

  1. Testing and Verification
    Think of data recovery like a fire drill. After you have completed your plan and made your investment you need to test your system is working. You want to ensure the data restores in the allocated amount of time, without issues, and exactly as intended.
  2. Commit to testing your backups
    How often you test backups is up to you. Again, it is about risk assessment, so we suggest you test as often as you feel necessary to manage your risk. That could be weekly, fortnightly, monthly or more. Disks and data can and do corrupt due to age, power spikes, viruses and human error. Isn’t it better to have peace of mind from week to week, knowing that your data is safe and sound?

Start with Info-Organiser Data Testing

The above tips are by no means a complete assessment, but are intended to prompt you to start a conversation by asking your IT people and your co-workers – What happens around here when data disaster strikes?

If you don’t know the last time you assessed your back up status and disaster recovery plan, then now if probably the best time to start.

We provide simple data recovery testing for Info-Organiser databases.

This includes:

  • Checking and testing your existing backup procedure of Info-Organiser
  • Restoring your backups on our servers
  • Running Data Integrity checks

Talk to us and let us make sure your Info-Organiser data is safe.

Better safe than sorry.